Q1. How long does it take to
set up an account?
Q2. What happens if I go over
my data transfer (bandwidth) limit?
Q3. How much do you charge
for domain registration?
Q4. What is your billing frequency?
Q1. What is the IWD Web Hosting Control Panel?
Q2. How do I access the IWD Web Hosting Control Panel?
Q3. Do I have any website statistics or web counters available with my account?
Q4. Can I read my email from anywhere in the world?
Q1. Which folder do I upload
my web pages to?
Q2. What version of Perl comes
installed on your servers?
Q3. What version of PHP comes
installed on your servers?
Q4. What version of MySQL comes
installed on your servers?
Q5. What is the correct path
to Perl?
Q6. What version of ASP comes
installed on your servers?
Q7. What is the correct path
to sendmail?
If none of the above faqs have answered your question then click here to email our support department.
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Q1.
How long does it take to set up an account?
Orders
are usually set up within the hour during normal business hours (9am
- 5pm / GMT / Mon - Fri).
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Q2.
What happens if I go over my data transfer (bandwidth) limit?
You can monitor your bandwidth usage from within your web hosting control panel. If you do happen to reach your bandwidth limit, or go over it, we will inform you via email and give you the opportunity to upgrade your account. Upgrading of accounts are seamless and will not result in any downtime. Alternatively to upgrading your account additional bandwidth can be ordered at 99p (inc. VAT) per 1 Gigabyte of Data Transfer from your control panel.
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Q3.
How much do you charge for domain registration?
We
can register your .co.uk, .me.uk or .org.uk for £5.00 per year including VAT.
.com, .net, .org, .biz or .info domains for £10.00 per year including VAT.
All UK domains names are registered for a minimum of 2 years.
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Q4.
What is your billing frequency?
You
will be billed annually, and reminded of renewal two months, 1 month, 2 weeks, 1 week and 1 day prior
to expiry.
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Q1.
What is the IWD Web Hosting Control Panel?
The
IWD Web Hosting Control Panel gives you access to a secure area where you can read your email
on-line from anywhere in the world. You will also have the ability to install a variety of web hosting statistics which will help you keep track of visitors to your website. Other great features include - edit and manage your files, install scripts to make your
web site more interactive, monitor your bandwidth and disk usage, setup additional email addresses and much more. For a more detailed view at what we have to offer with our web hosting plans click here.
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Q2.
How do I access the IWD Web Hosting Control Panel?
Instructions
of how to access your web hosting control panel will be sent
to you on completion of purchasing a web hosting plan with us.
If you are already a customer with us you can access your control panels here.
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Q3.
Do I have any website statistics or web counters available with my account?
Yes, two great packages, Webalizer Graphical Statistics and AWStats Graphical Statistics are both installable from the IWD Web Hosting control panel. Advanced Graphical and Text Counters are available too - all at no extra cost! For a more detailed view at what we have to offer with our web hosting plans click here.
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Q4.
Can I read my email from anywhere in the world?
Yes, the
IWD Web Hosting Control Panel gives you access to a secure area where you can read your email
on-line from anywhere in the world. The WebMail service gives you the ability to read/reply to emails online, it also includes a built in calendar and task organiser - all at no extra cost!
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Q1.
Which folder do I upload my web pages to?
You
should place all of your web documents in the public_html directory.
Please do not try to open or delete these files [.bash_logout] [.bash_profile]
[.bashrc] as these are used by the system.
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Q2.
What version of Perl comes installed on your servers?
Perl
5.008005
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Q3.
What version of PHP comes installed on your servers?
PHP 4.3.11
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Q4.
What version of MySQL comes installed on your servers?
MySQL
5.0.19
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Q5.
What is the correct path to Perl?
/usr/bin/perl
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Q6.
What version of ASP comes installed on your servers?
Sun ONE ASP version 4.0.1
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Q7.
What is the correct path to sendmail?
/usr/sbin/sendmail.
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